A U.S.-based company that provides travel insurance plans covering medical emergencies, trip cancellations, delays, and lost baggage.
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Our comprehensive packages offer the most popular features and benefits including trip cancellation, trip interruption, and bankruptcy and terrorism coverage. We offer superior coverage for all types of vacations!
Travelex is committed to delivering exceptional products and services to our clients. Our approach to the travel insurance business has been successful because of our ability to develop and deliver innovative insurance products and services at a competitive price, while delivering excellent service to our customers at all levels. For this reason, Travelex Insurance has become the preferred travel insurance provider with travel agents, business travelers, and seasoned leisure travelers.
What Finditandmore.com says:
Travelex Insurance — Detailed Overview
Travelex Insurance Services, Inc. is a U.S.-based company that provides travel insurance plans covering medical emergencies, trip cancellations, delays, and lost baggage. It has been in business for nearly 30 years and is accredited by the Better Business Bureau.
🧭 What Travelex Insurance Is
Travelex offers travel protection policies designed to help travelers recover costs or get assistance if something goes wrong before or during a trip.
Typical coverage includes:
- Trip cancellation and interruption
- Emergency medical coverage
- Travel delay expenses
- Missed connections
- Lost, stolen, or delayed baggage
- 24/7 emergency travel assistance
🛡️ Coverage Plans and Benefits
Three main plan tiers:
1. Essential Plan (budget option)
Essential (our new low-tier plan for budget-conscious travelers)Typical benefits:
- Up to $25,000 medical coverage
- Up to $10,000 trip cancellation
- Up to $600 travel delay coverage
- Up to $750 baggage coverage
2. Advantage Plan (mid-level)
Typical benefits:
- Up to $50,000 medical coverage
- Up to $12,500 trip interruption
- Up to $1,000 travel delay coverage
- Up to $1,000 baggage protection
3. Ultimate Plan (highest coverage)
Three new plansTypical benefits:
- Up to $250,000 emergency medical coverage
- Up to $75,000 trip interruption
- Up to $2,000 travel delay coverage
- Highest protection limits overall
⚙️ Custom add-ons available
Optional upgrades include:
- Cancel For Any Reason coverage
- Rental car protection
- Adventure sports coverage
- Additional medical coverage
- Pet care coverage
⭐ Reputation and Ratings
Overall ratings (very strong)
- BBB rating: A+
- Trustpilot rating: 4.3 / 5
- Named Best Overall Travel Insurance Provider
- Average review score: 4.43 / 5
MarketWatch rating:
- 4.9 / 5 overall
- Named best for family-friendly coverage
Customer satisfaction:
- 90% satisfied with customer service
- 88% satisfied with claims process
- 88% likely to recommend
👍 Pros (Strengths)
✔ Affordable pricing
Travelex is often cheaper than competitors.
✔ Good customer service ratings
Many customers report easy claims and helpful support.
Example:
“They reimbursed my claim… within few weeks.”
✔ Good customization options
Flexible plans and add-ons make it suitable for different trips.
✔ Strong medical coverage
Top plans offer up to $250,000 medical coverage.
⚠️ Cons (Important to know)
Some customers report:
Claim delays or denials
Example:
Claim process was “prolonged, confusing.”
Trustpilot reviews also include complaints about denied claims or slow payments.
Coverage limitations
Some policies require documentation and specific reasons for coverage.
This is common with all insurance.
💰 Cost
Typical cost:
- Usually 4% to 10% of trip cost
- Often under $100 for simple flight coverage
- More for expensive trips or older travelers
Affordable compared to competitors.
🎯 Best For
Travelex is especially good for:
✔ International travel
✔ Cruises
✔ Expensive vacations
✔ Family travel
✔ Trips with cancellation risk
❌ Less ideal for:
- Extremely cheap trips
- Trips already covered by credit card insurance
🧠 Honest Overall Verdict
| Category | Rating |
|---|---|
| Legitimacy | ✔ Legit company |
| Coverage | ✔ Strong |
| Price | ✔ Affordable |
| Claims process | ⚠ Mixed |
| Customer service | ✔ Above average |
| Overall | ⭐ 8.5 / 10 |
👍 My honest recommendation
✔ Safe
✔ Legit
✔ Reliable
But like all insurance:
✔ Read coverage details carefully
✔ Know what’s covered and excluded
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