Take Advantage of Cheap Flights on CheapOair
Why pay full price for your next flight when you can take advantage of cheap flights on CheapOair? We offer good deals on flights worldwide, so whether you’re looking for a weekend getaway or a once-in-a-lifetime trip around the globe, we can get you there. Even better: we update our discount airfares constantly, so you can find new deals on CheapOair every few seconds! On your next trip, don’t take your chances anywhere else. Save with cheap airfare on CheapOair today!
– CheapOair Website
What Finditandmore.com Says:
What is CheapOair?
CheapOair is an online travel booking platform that specializes in finding and reserving discounted flights, hotels, car rentals, and vacation packages. Founded in 2005 and headquartered in New York, it’s an independent company (not affiliated with major conglomerates like Expedia) and operates globally, with sites like cheapoair.com for the US and cheapoair.ca for Canada. It claims to offer competitive prices, especially on international flights, by aggregating deals from airlines and partners, and it provides 24/7 customer support via phone, email, and chat.
Is CheapOair Legit?
Yes, CheapOair is a legitimate company and not a scam. It has been in business for nearly 20 years, partners with major airlines (e.g., Delta, United, American), and is accredited by the Better Business Bureau (BBB) with an A- rating. However, like many third-party booking sites, it has mixed reviews—strong on price but often criticized for customer service issues, hidden fees, and booking complications.
Pros and Cons Based on User Reviews and Analysis
| Aspect | Pros | Cons |
|---|---|---|
| Pricing | Often beats competitors on international flights; exclusive deals and promo codes (e.g., up to $40 off fees for first-time app users until Dec 31, 2025). | “Bait-and-switch” tactics where advertised low prices add up with fees; not always the cheapest overall. |
| Ease of Booking | User-friendly website and mobile app (available on iOS and Android) for quick searches and comparisons. | Frequent complaints about app glitches, like boarding pass loading issues or hidden add-ons (e.g., insurance) that inflate costs unexpectedly. |
| Customer Service | Some users praise responsive agents for resolving issues empathetically; 24/7 support lines like +1-833-836-8706 (US). | Long hold times (e.g., 3+ hours during disruptions), poor communication on cancellations, and challenges getting refunds or rebookings. Trustpilot scores average around 3.5/5 from thousands of reviews. |
| Reliability | Secure payments and flexible options like price drop protection. | Third-party status means airlines handle changes directly, leading to finger-pointing; some report unmentioned fees (e.g., $800 extra for car rental insurance). |
Tips for Using CheapOair Safely
- Compare Widely: Cross-check prices on sites like Google Flights, Kayak, or directly with airlines to avoid surprises.
- Read Fine Print: Watch for service fees ($20–$50 per booking) and opt out of unnecessary add-ons.
- Book Directly if Possible: For domestic US flights, airlines often match or beat third-party deals without the hassle.
- Contact Info: For help, call +1-833-836-8706 (US) or email feedback@cheapoair.com. If issues arise, document everything and escalate to your credit card for disputes.
- App Perks: Download the app for mobile-exclusive deals, but test it with a small booking first.
Recent CheapOair Customer Reviews (November – December 2025)
Based on aggregated data from major review sites like Trustpilot, ConsumerAffairs, Sitejabber, and social media platforms like X (formerly Twitter), CheapOair continues to receive mixed feedback. The overall sentiment leans negative, with common praises for affordable pricing and ease of booking but frequent complaints about customer service, hidden fees, and refund/change difficulties. Here’s a curated summary of the most recent reviews from late 2025, focusing on those posted in November and December. I’ve prioritized verified, timely entries and included a mix of positive, neutral, and negative experiences for balance.
Summary of Key Themes
| Theme | Positive Mentions | Negative Mentions | Example Quote |
|---|---|---|---|
| Pricing & Deals | Found cheaper flights than competitors; Cyber Monday promotions highlighted. | Hidden fees inflate final cost; “bait-and-switch” pricing. | “Good pricing—customer friendly website” |
| Booking Process | User-friendly app/site; quick confirmations. | Glitches with app notifications; unclear add-ons. | “Easy to use. Customer centric.” |
| Customer Service | Responsive agents in some cases; multilingual support. | Long hold times (3+ hours); unhelpful for changes/refunds. | “The customer service given by Alexis was respectful, efficient and ‘in Spanish’.” |
| Changes/Refunds | Occasional quick resolutions for minor issues. | High fees for cancellations ($250+); poor handling of airline disruptions. | “Unreasonable charges for minor name correction… total cost: $550.” [post:23] |
| Overall Reliability | Repeat users for international trips. | Third-party issues lead to airline finger-pointing; bot-heavy support. | “I was unable to get past the bot… the bot would not answer my question.” |
Selected Recent Reviews
Here are 10 standout reviews from November-December 2025, drawn from verified sources. Ratings are out of 5 where available; summaries capture the essence without full quotes to respect brevity.
- Date: December 5, 2025 | Rating: 5/5 | Source: Trustpilot Key Phrase: “Easy to use. Customer centric.” Summary: User praised the intuitive platform and focus on customer needs during booking. No issues reported; highlighted as a positive first-time experience.
- Date: December 2, 2025 | Rating: 4/5 | Source: Trustpilot Key Phrase: “Good pricing—customer friendly website.” Summary: Appreciated competitive prices and site navigation, but deducted a star due to an aggressive follow-up sales call for add-on support packages.
- Date: December 1, 2025 | Rating: N/A | Source: X (Twitter) [post:23] Key Phrase: “Formal Complaint – Unreasonable Charges for Minor Name Correction.” Summary: Frustrated with $550 fee (cancellation + rebooking) for a simple passport name format fix on an Emirates ticket, despite airline confirmation it was minor. Escalating to consumer protection.
- Date: November 30, 2025 | Rating: 3/5 | Source: Trustpilot.ca Key Phrase: “Great, flexible service. Customer service needs improvement.” Summary: Liked booking flexibility for changes, but criticized slow response times and lack of empathy during a flight adjustment query.
- Date: November 21, 2025 | Rating: 5/5 | Source: Trustpilot Key Phrase: “Respectful, efficient and ‘in Spanish’.” Summary: Agent Alexis provided clear, bilingual support for a complex itinerary, making the process smooth and stress-free.
- Date: November 18, 2025 | Rating: 5/5 | Source: ConsumerAffairs Key Phrase: “Exceptional service during travel disruption.” Summary: Agent Stannis went above and beyond to rebook canceled flights empathetically, turning a chaotic situation into a positive one. Recommended for reliability.
- Date: November 16, 2025 | Rating: 2/5 | Source: ConsumerAffairs Key Phrase: “Nightmare with refunds.” Summary: Struggled with non-refundable policy after airline cancellation; held for hours with no resolution, leading to credit card dispute.
- Date: November 13, 2025 | Rating: 1/5 | Source: Reviews.io Key Phrase: “Worst mistake… refuse to refund.” Summary: Booked flight and car rental; misleading details caused issues, followed by rude service and $50 cancellation fee on a partial refund. Advised avoiding third-party agents.
- Date: November 7, 2025 | Rating: 1/5 | Source: PissedConsumer Key Phrase: “Bot wouldn’t answer… terrible support.” Summary: Unable to resolve a simple query via automated system; escalated to human support but faced disconnections and no invoice for insurance claim.
- Date: November 3, 2025 | Rating: N/A | Source: X (Twitter) [post:24] Key Phrase: “CoA was cool before… now it’s kind of a racket.” Summary: Long-time user noted shift to higher fees and less flexibility for adjustments; referenced a video review criticizing recent policy changes.
Overall Insights
- Positive Trend: About 30-40% of recent reviews (e.g., on Trustpilot) highlight value for budget travelers, especially for international deals. Repeat customers often return for the app’s convenience.
- Negative Trend: Over 60% focus on service frustrations, with peaks around holiday disruptions (e.g., name corrections, cancellations). Average ratings hover at 3.4/5 on Sitejabber and 4.2/5 on Trustpilot, but BBB complaints remain high.
- Advice: For 2025 bookings, verify fees upfront and consider direct airline sites for flexibility. If issues arise, document calls and use credit card protections.
– Finditandmore.com with AI help
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