HerbsPro is an online health food store offering herbal supplements, vitamins, beauty care products, pet care products and organic groceries at very low prices.
Herbspro has more than 25000 top selling products and trusted Brands like Solgar, Source Naturals, Life Extension, Nordic Naturals, Natural Factors, Gaia Herbs, Enzymatic Therapy, Country Life, Nutricology, Weleda, Now Foods, Child Life Essentials, Silver Biotics, Great Lakes Gelatin, Surya Henna, Jarrows, Doctors Best, Earth Therapeutics, Garden of Life, Yogi Teas, Earth Mama, Stevita, Life-Flo, Sambucol, Nature’s Answer, Johnson & Johnson, Vaseline, Palmers, Coppertone, Jergens, Nivea, Almased, Hep-Forte, Mayumi, Vital HGH, Dr. Christophers Formulas, Zand, Nubian Heritage, Neutrogena, North American Herb & Spice, Home Health, New Chapter, Peri-gum. Similasan, Twinlab, Yummi Bears,Tiger Balm,Whey Protein.
What Finditandmore.com Says:
HerbsPro is an online retailer specializing in health and wellness products, founded in 2004 and based in Hayward, California. It operates primarily through its website, herbspro.com, offering a large selection of over 50,000 products from thousands of brands (figures vary slightly across sources, from 30,000–65,000 items and 1,000–3,000 manufacturers). The inventory includes:
- Vitamins
- Minerals
- Herbal supplements
- Diet and weight loss aids
- Natural cosmetics
- Pet care items
- Organic groceries
- Other categories like sports nutrition and essential oils
The company emphasizes affordable pricing, direct shipping from its own warehouses on both US coasts (to ensure freshness), and has shipped over 2 million orders worldwide. It also sells through marketplaces like Amazon and Walmart, and has mobile apps on iOS and Android.
HerbsPro is BBB-accredited since 2006, which indicates a level of business reliability, but customer reviews are mixed. On Trustpilot, it has thousands of reviews (over 3,000), with some praising good prices, product selection, and successful deliveries, while others report issues like delayed shipping, non-delivery, poor customer service response, wrong items, or refund problems. BBB records include complaints about similar order fulfillment and refund delays. Overall, it appears to be a legitimate long-standing e-commerce site for supplements, but experiences vary—many customers are satisfied with discounts and variety, while others advise caution due to potential service inconsistencies.
🌿 What HerbsPro Is
HerbsPro.com is an online retailer that sells health, wellness, and natural products, including vitamins, herbal supplements, personal-care products, groceries, and pet supplies.
The site functions like an online marketplace for many wellness brands, offering thousands of products from major supplement manufacturers.
- Parent company: Universal Herbs Inc.
- Location: Hayward, California, USA
- Customer service hours: Monday–Friday, 9 AM–6 PM PST
🛒 What They Sell
HerbsPro carries a very large catalog of products in several categories:
Vitamins & Supplements
- Multivitamins
- Herbal remedies
- Immune-support products
- Specialty supplements
Natural Health Products
- Ayurvedic remedies
- Homeopathic medicine
- Traditional herbal extracts
Personal Care
- Skin care
- Hair care
- Oral care
- Natural cosmetics
Groceries & Nutrition
- Organic foods
- Protein powders
- Healthy snacks
Other categories
- Pet supplements
- Aromatherapy
- Household products
Many items come from well-known brands such as NOW Foods, Nature’s Way, and other natural-health companies.
⭐ Customer Ratings & Reputation
Overall ratings
Reviews are mixed depending on the review site.
Examples:
- About 3.8 / 5 stars from 4,000+ reviews on one rating platform.
- Other review sources show around 4-star average ratings.
However, some platforms show lower scores because of customer service issues.
👍 Pros (Strengths)
✔ Large product selection
The site sells thousands of natural-health products and supplements.
✔ Competitive prices
Many customers report the prices are lower than some competitors.
✔ Ships internationally
Orders can be delivered worldwide, which makes it accessible outside the U.S.
✔ BBB accreditation
The company is BBB-accredited with an A+ rating.
⚠️ Cons (Common Complaints)
Customer feedback highlights several recurring issues.
Shipping delays
Customers sometimes report slow delivery or packages lost in transit.
Wrong products shipped
Some reviews say they received incorrect items and had difficulty getting replacements.
Customer service problems
Some customers claim emails or calls were not answered quickly.
Inventory problems
Customers say items listed as in stock were later reported unavailable.
📦 Logistics Challenges
Shipping issues have sometimes been a problem for the company, especially internationally where packages may be lost, delayed, or held by customs.
💰 Pricing
Prices are typically:
- Lower than many specialty supplement stores
- Comparable to discount vitamin retailers
However, shipping fees can sometimes offset the savings.
🎯 Who HerbsPro Is Best For
HerbsPro may be useful for:
✔ People looking for discount supplements
✔ Customers seeking hard-to-find herbal products
✔ International buyers needing U.S. wellness brands
❌ Who Should Be Careful
You may want to be cautious if:
❌ You need fast shipping
❌ You require guaranteed inventory accuracy
❌ You expect Amazon-level customer service
🧠 Honest Summary
| Category | Rating |
|---|---|
| Legitimacy | ✔ Legit company |
| Product selection | ⭐ Very large |
| Prices | ⭐ Competitive |
| Shipping reliability | ⚠ Mixed |
| Customer service | ⚠ Mixed |
| Overall | ⭐ 7 / 10 |
✅ Bottom line:
HerbsPro is a legitimate online supplement retailer with good prices and a huge catalog, but reviews show inconsistent shipping and customer service, so experiences vary.
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